We want to provide our users with responsive, accurate, and helpful support so they can get the most out of the TradeSync platform. To do that we are launching a new support portal, the TradeSync Support Center. This support center brings together three key functions: (1) a ticketing system for customer support issue resolution, (2) a knowledge base for documentation of answers to common questions, and (3) a forum for the exchange of information between users of TradeSync solutions and our team. We encourage you to submit customer service questions via the Support Center, explore our growing knowledge base of solutions, [...]
We are pleased to share a few statistics on the adoption of our mobile purchasing technology. Press Release on PR Newswire TradeSync Now Driving Over $1 Million per Week in Mobile B2B Orders B2B Customers Moving to TradeSync Mobile Ordering for Simplicity and Efficiency (PRESS RELEASE) Pleasanton, CA – Aug. 5, 2013 – TradeSync Corporation, a leading provider of mobile and SaaS solutions for B2B e-commerce, today announced that its users are now generating over $1 million per week in orders via the company’s mobile solutions. Average order size is in the $800 to $1,200 range. “This is just the beginning [...]
Our app for the iPhone is now available as a free download from Apple’s app store. Click here to get it. As with our Android app you will need a TradeSync Mobile Purchasing account to use it – please contact firstname.lastname@example.org to get a pilot account at no cost for your company. This app is designed for the iPhone and will also work on the iPod touch. The primary user of this app is someone who is away from a desk but needs products purchased on their behalf and wants to know the purchasing status of products they have requisitioned. The activities of Purchasing Agents using [...]
We are pleased to confirm that TradeSync raised an initial $1.4 million in financing to support the continued growth of our business. Actually, it was PandoDaily that broke the news today. Their take can be found here: SMB commerce platform TradeSync raises $1.4M and adds an Intuit co-founder to its board.
Today we are pleased to announced that Intuit co-founder Tom Proulx has joined our Board of Directors. For the past few months Tom has been helping us think through a number of issues as we set the foundation for our business and begin to grow our organization, customer base, and offerings here at TradeSync. We are delighted to have him on board. You can view the press release by clicking here.
Yesterday we published the Android app for our Mobile Purchasing solution. Click here to go to the Google Play app store and download it for free. You will need a TradeSync Mobile Purchasing account to use it – please contact email@example.com to get a pilot account at no cost for your company. This app is designed to work on smartphones but it also presents a really nice interface on smaller tablet devices like the Nexus 7. The primary user of this app is a field worker who needs products purchased on their behalf and wants to know the purchasing status [...]
Please see our Careers page for more information about open positions. We are looking for highly-qualified candidates to fill positions in Sales and Technical Operations (Pleasanton, CA) and Engineering (New York, NY or Pleasanton, CA). UPDATE (12/1/12): Tech Ops position filled.
We are happy to see our customer Cupertino Electric named to the ‘Information Week 500’ list of most innovative users of information technology. Full list here: http://twimgs.com/informationweek/1343/2012top500.pdf Press release here: http://www.marketwatch.com/story/cupertino-electric-named-specialty-contractor-of-the-year-by-enr-california-tops-construction-industry-lists-2012-09-25
Finally, a place to call home (and a place to do business) for TradeSync’s New York-based staff! We’re please to announce our new location near Union Square: TradeSync Corporation 817 Broadway, 4th Floor New York, NY 10003 Our East Coast presence will greatly help in attracting top tech talent, in serving our customers with timely support, and in growing our sales & marketing footprint.
Lots of updates for the growing TradeSync community. We apologize for not posting in a while. As many of you know, we have been executing against an aggressive product development road map while signing up – and setting up – several new customers and distributors. Our most recent major release went live on Wednesday evening (a few days ahead of schedule) and with that we have lots of new capabilities for our users; here’s the quick rundown New Features! Issue Tracker - an online collaborative tool for customers and vendors to work together to resolve problems related to orders and invoices. [...]